Privacy Policy

We use the collected information for the following purposes:

• Service Provision: To provide, maintain, and improve our snooker club management services
• Account Management: To create and manage your account, process payments, and send service-related communications
• Customer Support: To respond to your inquiries, provide technical support, and resolve issues
• Analytics: To analyze usage patterns, improve features, and enhance user experience
• Legal Compliance: To comply with legal obligations, enforce our terms, and protect our rights
• Marketing: To send promotional materials, updates, and newsletters (with your consent)

We implement industry-standard security measures to protect your information from unauthorized access, alteration, disclosure, or destruction:

• •Encryption: Data is encrypted in transit using SSL/TLS and at rest using AES-256 encryption
• •Access Controls: Role-based access control ensures only authorized personnel can access sensitive data
• •Regular Audits: We conduct regular security audits and vulnerability assessments
• •Secure Infrastructure: Data is stored on secure cloud servers with redundant backups
• •Employee Training: Our team is trained on data protection and privacy best practices

While we strive to protect your information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security but are committed to maintaining the highest standards of data protection.

We do not sell your personal information. We may share your information only in the following circumstances:

• •Service Providers: With trusted third-party service providers who assist in operating our Service (payment processors, cloud hosting, analytics)
• •Legal Requirements: When required by law, court order, or government regulation
• •Business Transfers: In connection with a merger, acquisition, or sale of assets (with prior notice)
• •With Your Consent: When you explicitly authorize us to share your information

All third-party service providers are contractually obligated to protect your information and use it solely for the purposes we specify.

We use cookies and similar tracking technologies to enhance your experience, analyze usage, and improve our Service. Types of cookies we use:

• •Essential Cookies: Required for the Service to function properly (authentication, security)
• •Analytics Cookies: Help us understand how users interact with our Service
• •Preference Cookies: Remember your settings and preferences

You can control cookies through your browser settings. However, disabling certain cookies may affect the functionality of our Service.

Under Indian law and in accordance with our commitment to data protection, you have the following rights:

• Access: Request access to your personal information
• Correction: Request correction of inaccurate or incomplete data
• Deletion: Request deletion of your personal information (subject to legal obligations)
• Data Portability: Request a copy of your data in a structured format
• Opt-Out: Unsubscribe from marketing communications at any time
• Withdraw Consent: Withdraw consent for data processing where applicable

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

We retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law:

• •Active Accounts: Data is retained while your account is active
• •After Account Closure: Data may be retained for up to 7 years for legal and accounting purposes
• •Financial Records: Retained as required by Indian tax and accounting laws